FAQ Fit by Domenica

Booking a session with me is easy! Just follow these steps:

1. Visit the Shop page.
2. Select Your Preferred Service: Choose the type of session you want (1 on 1, group, online, etc.).
3. Confirm Your Booking: Fill in your details and complete the booking.

You’ll receive a confirmation email with all the details. If you have any questions or need help, feel free to contact us!

Fit by Domenica provides a wide range of services to suit all your needs:

• 12 Weeks Programmes: A structured programme designed to transform your fitness in just 12 weeks.
• 1 To 1 Sessions: Personalised training focused on your personal goals.
• Pre and Postnatal Training: Safe and effective workouts tailored for new and expecting moms.
• Group and Couple Training: Fun and motivating sessions for friends, family, or partners.
• Online Training: Convenient and flexible workouts you can do anytime, anywhere.
• Online Packages: A big variety of different training programmes to suit all fitness levels and goals.

Find out more about them in our Shop page.

If you need to reschedule or cancel a training session, please inform me at least 24 hours in advance. You can reach me through email, phone call or text. This allows me to adjust my schedule and offer you a new time that works best. Thank you for your understanding!

I value your satisfaction and strive to provide the best fitness experience possible. Before placing an order, it is recommended to contact me to obtain all the necessary information and ensure the programme meets your needs and expectations.

However, if you need to request a refund, please review omy refund policy below:

• Eligibility for Refund: Refunds are only available for unused sessions. Completed sessions are non-refundable.
• Refund Processing Time: Once your refund request is approved,  the refund will be processed within 3-5 working days.
• Transaction Fees: Depending on the chosen payment method (PayPal, Klarna, Stripe, Google or Apple Pay), the transaction fee, which can be up to 5%, will not be refunded.
• Exclusions: Please note that promotional packages, discounted sessions, or special offers may have different refund policies. Refer to the specific terms and conditions of those offers.

I appreciate your understanding and are here to assist you with any questions or concerns regarding our refund policy. Please contact our customer support team for further assistance.

Absolutely! I offer customised training programs tailored to your individual needs and goals. Whether you’re looking to lose weight, build muscle, or improve your overall fitness, I will create a personalised plan just for you. Have a look at my Services page to get started on your customised fitness journey!

Yes, I do! My fitness programmes include comprehensive nutrition guidance and personalised meal plans to support your fitness goals. I will help you develop healthy eating habits that complement your workout routine. Reach out to learn more and get started!

Tracking your progress is easy and motivating! I offer various tools and support, including:

• Fitness App: Log workouts, track nutrition, and monitor your progress on my user-friendly app.
• Measurements and Photos: Periodic measurements and progress photos to visually track your transformation.
• Weekly Assessments (online or in person):  Ongoing feedbacks and adjustments to keep you on track towards your goals.

Stay motivated and see your hard work pay off!

Each training session is 1 hour long. This gives you ample time for a warm-up, a focused workout, and a cool-down. Whether you’re doing 1 on 1 training, group or couple sessions, or an online workout, you’ll get a full hour of expert guidance and support.

Preparing for your first session is simple:

1. Wear Comfortable Clothing: Choose workout clothes and shoes that you can move easily in.
2. Stay Hydrated: Drink plenty of water before your session.
3. Arrive Early: Get to the gym a few minutes early to meet me and settle in.
4. Bring Essentials: Pack a water bottle, a towel, and any necessary personal items.
5. Have an Open Mind: Come ready to have fun and start your fitness journey!

I am excited to help you get started!

You can easily reach me by email, phone or simply visit the Contact page. For any inquiries or to schedule a session, feel free to email me at fitbydomenicauk@gmail.com or give me a call at + 44 (0) 7399321406. I am here to help!